At Praveen Gems, we are committed to delivering our precious gemstones to you safely, securely, and on time—no matter where you are in the world.
We proudly ship worldwide, bringing authentic Sri Lankan gems to customers across the globe.
All orders are shipped via trusted couriers such as DHL Express, FedEx, or EMS Sri Lanka, and are fully insured until delivery.
| Region | Estimated Delivery Time |
|---|---|
| Sri Lanka | 2 – 4 business days |
| Asia & Middle East | 4 – 6 business days |
| Europe | 5 – 8 business days |
| USA & Canada | 5 – 9 business days |
| Australia & NZ | 6 – 10 business days |
* Delivery times are estimates and may vary due to customs clearance or external delays.
All orders are processed within 1–2 business days after payment confirmation.
Import duties and taxes are not included in our prices. These charges are the buyer's responsibility. We recommend checking with your local customs office.
Once shipped, you will receive an email with a tracking number and tracking link.
All gemstones are shipped in secure, tamper-proof packaging and include:
We are not responsible for shipping delays due to:
Once the courier marks your order as “Delivered,” we consider the delivery complete. Please contact us within 48 hours if there are any issues.
For any shipping-related questions, feel free to contact us: