Terms of Service
Welcome to Praveen Gems. By accessing or using our website, purchasing a product, or interacting with our services, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our site.
1. Website Ownership
This website is owned and operated by Praveen Gems. Throughout the site, the terms “we”, “us” and “our” refer to Praveen Gems. Access to this website and its services is conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
2. Use of Our Services
- You must be at least 18 years of age or the legal age of majority in your jurisdiction.
- You may not use our products for any illegal or unauthorized purpose.
- Violation of these Terms may result in immediate termination of your account or access.
3. Accuracy of Information
We strive to keep all information on our website accurate and up to date. However, we do not guarantee the accuracy, completeness, or timeliness of information. Any reliance on the material on this site is at your own risk.
4. Pricing and Product Availability
Prices and availability are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time without liability.
5. Orders and Billing
- We reserve the right to refuse or cancel any order for any reason.
- Customers must provide accurate and complete billing and shipping information.
- Orders suspected of being fraudulent or unauthorized may be canceled.
6. Shipping and Returns
All purchases are subject to our Shipping Policy and Refund Policy. Please review them before placing an order.
7. Intellectual Property
All content on this website—including text, images, logos, and designs—is the intellectual property of Praveen Gems and may not be used without prior written consent.
8. User Content
If you submit reviews, feedback, or other content, you grant us the right to use, reproduce, and publish it without compensation or attribution. You agree not to submit unlawful or abusive content.
9. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the content or practices of any third-party site. Accessing them is at your own risk.
10. Prohibited Activities
You may not use our site for any activity that is unlawful, abusive, harmful, defamatory, misleading, or interferes with the site’s security or functionality.
11. Limitation of Liability
We are not liable for any direct, indirect, or incidental damages arising from the use of our site or products. Our liability is limited to the maximum extent permitted by law.
12. Indemnification
You agree to indemnify and hold harmless Praveen Gems and its affiliates from any claims or damages resulting from your violation of these Terms.
13. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page. Your continued use of the site constitutes acceptance of those changes.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Sri Lanka. Any disputes will be handled in the courts of Sri Lanka.
15. Contact Us
If you have any questions about these Terms of Service, please contact us at:
- Email: support@praveengems.com
- Phone: +94 77 530 5520
- Address: Hikkaduwa, Sri Lanka
Last updated: July 2025